Effective Date: May 12, 2026
Thank you for shopping with Lezada Shop.
1. Processing Time
Orders are usually processed within 1–3 business days after payment confirmation.
2. Shipping Time
Estimated delivery times:
- Local Orders: 3–7 business days
- International Orders: 7–20 business days
Delivery times may vary depending on location and courier services.
3. Shipping Charges
Shipping fees are calculated during checkout based on:
- Delivery location
- Product weight
- Shipping method
4. Order Tracking
Customers may receive tracking information once the order is shipped.
5. Delays
We are not responsible for delays caused by:
- Courier services
- Customs clearance
- Weather conditions
- Public holidays
6. Incorrect Address
Customers are responsible for providing the correct shipping address. Orders returned due to incorrect addresses may require additional shipping charges.
7. Contact
For shipping-related questions:
